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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Momchil Filev

June 26, 2026

5  out of  5
rating by Momchil Filev
"The Incline Village State Farm team provided me with excellent customer service. They are always super responsive to my needs, quick to answer questions, and make the home insurance process easy and stress-free. I really appreciate their professionalism, reliability, and willingness to help whenever something comes up. Highly recommend working with them!"
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john redfern

June 25, 2026

5  out of  5
rating by john redfern
"Krista is experienced, honest, detailed, responsive and professional. A 10 out of 10. Plus she's a dog lover :)"
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Simone

June 24, 2026

5  out of  5
rating by Simone
"Everyone there is so kind so patient. They explain everything questions never go unanswered. I will recommend :)"
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David Petty

June 17, 2026

5  out of  5
rating by David Petty
"Briana was very helpful in answering my questions and being very patient. Great asset to state farm"
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Jack

June 12, 2026

5  out of  5
rating by Jack
"Responsive and very helpful. Also great insurance rates, even for Tesla with full self-drive (supervised)."
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Deborah Lenzi

June 11, 2026

5  out of  5
rating by Deborah Lenzi
"We worked with Sarah W. in this State Farm office. Best service from an insurance agent we have ever had. She was professional and extremely knowledgeable about coverages, and very pleasant to work with."
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Alexander J. Hammonds

June 4, 2026

5  out of  5
rating by Alexander J. Hammonds
"Krista made the process of setting up our home and auto insurance for the Tahoe area fast and easy. She was responsive, knowledgeable, and quick to answer all of our questions. We appreciated her excellent service and would gladly recommend her to anyone looking for insurance coverage."
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Betty Gahng

June 3, 2026

5  out of  5
rating by Betty Gahng
"Thank you so much for the excellent service provided with timeliness, pleasantness, and patience. It's the best way to obtain a good quotation and check any potential credit I may have. I am thankful for your detailed concern in minimizing the maximum quotation, allowing me to benefit greatly."
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Henry Grek

May 22, 2026

5  out of  5
rating by Henry Grek
"Friendly, professions, no-pressure experience. Someone always available to pick up the phone when you call with questions."
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Chris Peterson

April 29, 2026

5  out of  5
rating by Chris Peterson
"We have been with State Farm for more than thirty years. They are always friendly, responsive and easy to work with. We couldn't be happier with our insurance carrier."
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Incline heaven

April 21, 2026

5  out of  5
rating by Incline heaven
"This team has always done their best answering questions and respond as quickly as they can. They have a very in-depth knowledge base and try to get me the best price possible."
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Meredith Miller

April 17, 2026

5  out of  5
rating by Meredith Miller
"I just spoke with Kelsey at State Farm regarding a new auto policy and she was fantastic to work with. She was knowledgeable, efficient, and took the time to clearly explain everything I needed to know. I really appreciated how helpful and professional she was throughout the call. Great customer service experience!"
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Molly Allen

April 14, 2026

5  out of  5
rating by Molly Allen
"Briana is so helpful and kind! She explained my coverage and policy in very understandable terms and explained my options. I always feel so taken care of! Thank you Briana!"
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Christina Catherine

April 6, 2026

5  out of  5
rating by Christina Catherine
"I came i on a whim wanting to pay a bill and talk about t a dew things. I was met by Belle. Who helped me with my needs and answered a few questions. She was pleasant and professional. It is always warm and friendly in there, like part of the neighborhood."
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Kristen E

April 4, 2026

5  out of  5
rating by Kristen E
"The team at State Farm Incline Village is truly outstanding!! Krista went above and beyond to help me secure new insurance the very same day. She recognized that I was in a difficult situation and made my needs a priority, which meant so much. I’ve never experienced this level of genuine care and personal attention from an insurance agency. I highly recommend the State Farm Incline Village team for both auto and renters insurance—you’ll be in great hands!"
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Bobby Real

April 1, 2026

5  out of  5
rating by Bobby Real
"Was recently forced to switch states with my current auto policy due to california DMV BS always changing.
Krista was amazing! She got me hooked up with a great rate and made the process fun and easy. I can't recommend this State Farm Family enough. If you're in the market for a new policy,
Or update your current policy, give Krista a shot!
Cheers!"
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Christine Sem

March 30, 2026

5  out of  5
rating by Christine Sem
"Walking into the State Farm office was the best thing I could do to settle my insurance business. I can breathe again!!! Krista Mason helped me from start to finish
Switching agencies and policy’s takes time and Patience. She completed this flawlessly!!
I highly recommend State Farm!
Thank you Krista"
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Pete Oliva

March 30, 2026

5  out of  5
rating by Pete Oliva
"State Farm really stepped up when another carrier wanted to drop our property insurance. They were incredibly professional and helpful. I am especially happy to have my insurance needs being managed by someone in the Tahoe Basin"
We responded:
"Thank you so much! We are grateful to take care of you and happy that we can offer you insurance solutions locally!"
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Gary Deck

March 20, 2026

5  out of  5
rating by Gary Deck
"Working with Sarah at State Farm in Incline we smooth and easy, full coverage at a competitive price for home and auto."
We responded:
"Thank you so much for the kind words Gary!! We appreciate having you as our customer and thanks for trusting us with your insurance!!!"
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Robert Levy

March 19, 2026

5  out of  5
rating by Robert Levy
"Britney and her team are extremely efficient and always responsive. I have been doing business with Britney's office since it was opened and couldn't be more satisfied with their service."
We responded:
"Thanks Bob! We are grateful to have you as one of our valued clients and appreciate your trust in our office so much!"
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Lynette Cardinale

March 18, 2026

5  out of  5
rating by Lynette Cardinale
"Great professional service with a vehicle incident. Provided resources and got the task completed without any snags. Thank you !!"
We responded:
"Thank you for being such a loyal client Lynette! We appreciate you being part of our office! "
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Tricia Huene

March 6, 2026

5  out of  5
rating by Tricia Huene
"We were at our wits end finding insurance in Incline Village. We searched for months to no avail. We called State Farm in Incline and Krista came to our rescue. Her knowledge of the process was phenomenal!! Everything she told us we had to do, got done and before you know it, we are insured. She was patient and kind as I may not have been cooperative thinking this would fall through. After our home in Incline was insured, we moved our autos as well, which brought our homeowners policy down even more and paying less than our previous insurance. It's so nice and convenient to have a local agent! You can call and Krista gets it done!"
We responded:
"Thank you so much for your kind words Tricia! Krista is so amazing and we are so glad she could help lock in your new home insurance and make the process as easy as possible! We appreciate the opportunity to take care of you!"
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Kenneth Beck

March 6, 2026

5  out of  5
rating by Kenneth Beck
"Pleased with agency and service. Always responsive to requests. Have home and vehicles insured through Britney Bladel - State Farm, Incline Village"
We responded:
"Thank you so much for being our wonderful client Kenneth! We are lucky to work with you for your insurance needs!"
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helen O'Brien

February 19, 2026

5  out of  5
rating by helen O'Brien
"Krista in this office went above and beyond in securing a home owners policy for me. She was always responsive to my calls, very pleasant and easy to do business with."
We responded:
"Thank you so much for your kind words Helen! We appreciate your trust and so happy Krista could take care of your home insurance needs! "
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Tim L

February 15, 2026

5  out of  5
rating by Tim L
"Krista is great - really helpful. Highly recommend their agency!"
We responded:
"Thank you Tim! We appreciate your business!"