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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Meredith Miller

Meredith Miller

April 17, 2026

5  out of  5
rating by Meredith Miller
"I just spoke with Kelsey at State Farm regarding a new auto policy and she was fantastic to work with. She was knowledgeable, efficient, and took the time to clearly explain everything I needed to know. I really appreciated how helpful and professional she was throughout the call. Great customer service experience!"
We responded:
"Thank you so much Meredith!! We love taking care of your family!! 😊"
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Molly Allen

April 14, 2026

5  out of  5
rating by Molly Allen
"Briana is so helpful and kind! She explained my coverage and policy in very understandable terms and explained my options. I always feel so taken care of! Thank you Briana!"
We responded:
"Thank you so much for your kind words! We so appreciate being able to help with your insurance needs! "
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Christina Catherine

April 6, 2026

5  out of  5
rating by Christina Catherine
"I came i on a whim wanting to pay a bill and talk about t a dew things. I was met by Belle. Who helped me with my needs and answered a few questions. She was pleasant and professional. It is always warm and friendly in there, like part of the neighborhood."
We responded:
"Thank you for the kind review Tina! We are so grateful you were in the neighborhood and we could help out! "
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Kristen E

April 4, 2026

5  out of  5
rating by Kristen E
"The team at State Farm Incline Village is truly outstanding!! Krista went above and beyond to help me secure new insurance the very same day. She recognized that I was in a difficult situation and made my needs a priority, which meant so much. I’ve never experienced this level of genuine care and personal attention from an insurance agency. I highly recommend the State Farm Incline Village team for both auto and renters insurance—you’ll be in great hands!"
We responded:
"Thank you so much Kristen! It is our pleasure to help and we are so happy to be able to take care of your insurance needs and look forward to working with you for a long time to come! "
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Bobby Real

April 1, 2026

5  out of  5
rating by Bobby Real
"Was recently forced to switch states with my current auto policy due to california DMV BS always changing. Krista was amazing! She got me hooked up with a great rate and made the process fun and easy. I can't recommend this State Farm Family enough. If you're in the market for a new policy, Or update your current policy, give Krista a shot! Cheers!"
We responded:
"Thank you Bobby! We are so grateful you are in our State Farm family and that we could help with your car insurance needs! It’s such a pleasure to work with you! "
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Christine Sem

March 30, 2026

5  out of  5
rating by Christine Sem
"Walking into the State Farm office was the best thing I could do to settle my insurance business. I can breathe again!!! Krista Mason helped me from start to finish Switching agencies and policy’s takes time and Patience. She completed this flawlessly!! I highly recommend State Farm! Thank you Krista"
We responded:
"Thank you so much for your kind review Christine! We love working with you and are so excited to take care of your insurance needs!"
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Pete Oliva

March 30, 2026

5  out of  5
rating by Pete Oliva
"State Farm really stepped up when another carrier wanted to drop our property insurance. They were incredibly professional and helpful. I am especially happy to have my insurance needs being managed by someone in the Tahoe Basin"
We responded:
"Thank you so much! We are grateful to take care of you and happy that we can offer you insurance solutions locally!"
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Gary Deck

March 20, 2026

5  out of  5
rating by Gary Deck
"Working with Sarah at State Farm in Incline we smooth and easy, full coverage at a competitive price for home and auto."
We responded:
"Thank you so much for the kind words Gary!! We appreciate having you as our customer and thanks for trusting us with your insurance!!!"
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Robert Levy

March 19, 2026

5  out of  5
rating by Robert Levy
"Britney and her team are extremely efficient and always responsive. I have been doing business with Britney's office since it was opened and couldn't be more satisfied with their service."
We responded:
"Thanks Bob! We are grateful to have you as one of our valued clients and appreciate your trust in our office so much!"
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Lynette Cardinale

March 18, 2026

5  out of  5
rating by Lynette Cardinale
"Great professional service with a vehicle incident. Provided resources and got the task completed without any snags. Thank you !!"
We responded:
"Thank you for being such a loyal client Lynette! We appreciate you being part of our office! "
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Tricia Huene

March 6, 2026

5  out of  5
rating by Tricia Huene
"We were at our wits end finding insurance in Incline Village. We searched for months to no avail. We called State Farm in Incline and Krista came to our rescue. Her knowledge of the process was phenomenal!! Everything she told us we had to do, got done and before you know it, we are insured. She was patient and kind as I may not have been cooperative thinking this would fall through. After our home in Incline was insured, we moved our autos as well, which brought our homeowners policy down even more and paying less than our previous insurance. It's so nice and convenient to have a local agent! You can call and Krista gets it done!"
We responded:
"Thank you so much for your kind words Tricia! Krista is so amazing and we are so glad she could help lock in your new home insurance and make the process as easy as possible! We appreciate the opportunity to take care of you!"
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Kenneth Beck

March 6, 2026

5  out of  5
rating by Kenneth Beck
"Pleased with agency and service. Always responsive to requests. Have home and vehicles insured through Britney Bladel - State Farm, Incline Village"
We responded:
"Thank you so much for being our wonderful client Kenneth! We are lucky to work with you for your insurance needs!"
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helen O'Brien

February 19, 2026

5  out of  5
rating by helen O'Brien
"Krista in this office went above and beyond in securing a home owners policy for me. She was always responsive to my calls, very pleasant and easy to do business with."
We responded:
"Thank you so much for your kind words Helen! We appreciate your trust and so happy Krista could take care of your home insurance needs! "
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Tim L

February 15, 2026

5  out of  5
rating by Tim L
"Krista is great - really helpful. Highly recommend their agency!"
We responded:
"Thank you Tim! We appreciate your business!"
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Caroline Kam

February 12, 2026

5  out of  5
rating by Caroline Kam
"great service, knowledgeable and very professional. the best part is so efficient and helpful."
We responded:
"Thank you for kind review! We are so happy to be of help with your car insurance! "
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Marnell Xavier

February 3, 2026

5  out of  5
rating by Marnell Xavier
"I highly recommend Account Manager, Sarah Williams with State Farm Insurance, Incline Village, Nevada to anyone looking for a reliable and caring insurance agent. Sarah took the time to listen and understand my problem. Her genuine care to get me a policy that works best for me and a good price, made the whole process stress-free. I highly recommend Sarah Williams to anyone looking for an insurance agent who truly puts her clients first."
We responded:
"Thank you so much for your kind words and we are thankful to have you as a client!!"
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Christopher S Hawkins

January 25, 2026

5  out of  5
rating by Christopher S Hawkins
"Sarah was super responsive and had knowledge and expertise. Thank you Sarah."
We responded:
"Thank you for your kind words Chris - we appreciate you as our client and so happy that Sarah could take care of your insurance needs! "
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George Klenovich

January 15, 2026

5  out of  5
rating by George Klenovich
"I have had a fantastic experience working with Sarah Williams in the Incline Village, NV office on a homeowners policy application that had some added challenges. She is highly energetic, professional and a great advocate for her clients."
We responded:
"Thank you for the kind words George! Sarah and the team are so grateful for the opportunity to take care of your insurance needs! "
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Deana Patrick

December 17, 2025

5  out of  5
rating by Deana Patrick
"Briana has provided excellent customer service. She responds in a timely manner and is detail oriented. The entire staff has been great and we highly recommend this office. Thank you Britney, Briana and team!"
We responded:
"Thank you, Deana, for the fantastic rating! I'm glad to know that you had a positive experience with our services. If you have any questions or need assistance in the future, feel free to reach out. We're here to help!"
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Natalie Bradshaw

December 2, 2025

5  out of  5
rating by Natalie Bradshaw
"We have had phenomenal service from Krista at the Britney Bladel State Farm agency. She explained our options clearly and stayed on top of the process at every step. Thank you!!"
We responded:
"Thank you, Natalie! I'm so happy to hear about the great service Krista provided. Our team is dedicated to making sure everything is clear and smooth for you. If you need anything else, just let us know!"
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Kimberley Reinders

November 15, 2025

5  out of  5
rating by Kimberley Reinders
"Sarah went above and beyond helping me set up my numerous policies and respective automatic payment sources in one phone call!"
We responded:
"Thank you, Kimberley! I'm happy to hear that Sarah provided exceptional assistance in setting up your policies and payment sources. Our team is dedicated to making the process as smooth as possible. If you need anything else, feel free to reach out!"
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Kelle Sperbeck

November 11, 2025

5  out of  5
rating by Kelle Sperbeck
"We recently received a new HO policy from Britney Bladel at the Incline, NV office. Catie Wood, Britney’s assistant was so great and helpful! She is not only very friendly and knowledgeable , she also made the process very easy and convenient for me. We look forward to doing more business with them !"
We responded:
"Thank you for your review, Kelle! I'm happy to hear that Catie made your experience with your new policy smooth and convenient. We appreciate your kind words and look forward to assisting you with any future insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Tony Taylor

Tony Taylor

November 7, 2025

5  out of  5
rating by Tony Taylor
"We lost our fire coverage for the second time and were concerned about finding a policy replacement asap. Krista was next level. Very professional and efficient… she got us better coverage… at a lower premium… and turned the process around in 24 hrs. No one else even returned our call…"
We responded:
"Thank you, Tony, for sharing your experience! I'm glad Krista could assist you so effectively and quickly. It's wonderful to know she provided you with better coverage at a lower premium. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Ilene Dickinson

October 30, 2025

5  out of  5
rating by Ilene Dickinson
"The Nevada State Farm Office is always very knowledgeable and helpful. Krista Mason is one of my favorite agents!"
We responded:
"Ilene, thank you for your wonderful feedback! I'm happy to hear that our office and Krista have been able to assist you so well. We’re here for any of your insurance needs!"
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James Machado

October 29, 2025

5  out of  5
rating by James Machado
"This agency has been amazing. Everyone is super friendly, and Krista has helped us so much. It’s nice to have a company that responds and shows they care. I highly recommend this Insurance agency."
We responded:
"Thank you, James! I'm happy to hear that you had such a positive experience with our team, and I'm especially glad Krista could be of great assistance. We strive to provide caring and responsive service to all our customers. If you need anything else, feel free to reach out!"